Answers to common questions and contact info.
Below you’ll find answers to frequently asked questions. If you need additional help, please contact your nearest authorized Watters retailer who will be happy to work with you to ensure your questions are answered correctly. Authorized Watters retailers can also contact us on your behalf.
TO FIND AN AUTHORIZED RETAILER NEAREST YOU, JUST CLICK TO STORE FINDER.
We design and manufacture our gowns and dresses and they are sold through authorized retailers worldwide. While you may see our dresses advertised for sale online, we recommend you purchase the dress from an authorized Watters retailer to get the highest level of personal and professional service, and to ensure you receive an authentic dress. Please see our buy real section for the common pitfalls of buying from an unauthorized dealer. To find an authorized retailer nearest you, just click to store finder.
Our new collaboration partners Toni Federici and Thomas Knoell are available in select locations.
For Watters Veils by Toni Federici, follow this link to find locations:
For Watters Accessories by Thomas Knoell, follow this link to find locations:
Many styles are carried over from previous seasons. You’ll find these timeless favorites on our website. If you don’t see it there, the style has been discontinued.
Retailers often have slightly different time frames for their services. So, please contact the authorized retailer where you’ll be buying your dress. For your convenience we also offer rush or emergency cuts on select styles. Additional charges may apply.
Watters is our sophisticated collection made with luxe fabrics and hand detailing for the discriminating bridesmaid. Our Wtoo line is also beautifully designed, yet fabricated more affordably.
Say hello to Seahorse, our impossibly adorable line of flower girl and junior bridesmaids dresses. Sizes range from 2T to 14, so you can easily find an age appropriate design to coordinate with any of our brides and bridesmaids dresses.
You’re in luck. Our new ENCORE collection is all that.
Only authorized retailers can quote the retail price. Since pricing varies by market, please visit our Store Finder for Platinum retailers that carry the entire Watters collection as well as all of the other retailers in your area who will be happy to quote a price for you.
Our Store Finder will help you locate a retailer. You can search by zip code, state, country or area code. For example, if you enter a zip code without results, try searching by your area code or state for a broader area. It’s best to call your nearest retailer before your visit to see if they carry the styles you’re interested in.
Watters and Collection 20 dresses are available in sizes 0-24. Wtoo in 0-32W. Willowby in 0-15. Most Encore dresses are available in sizes 0 to 24. Seahorse flowergirl and junior bridesmaids dresses come in sizes 2T to 14.
Please check sizing availability on the individual style pages.
We take the extra time to proportion our dresses to make sure our styles are flattering on body types sized 0 to 24. Within our collections, you’ll find a wide variety of silhouettes from full bustled, modern A-lines, and slim fitting skirts that look amazing and fit comfortably.
Our dresses are made to order and each store is responsible for measuring and ordering the size dress that you and the retailer believe is the right fit. Please contact your authorized retailer from whom you will purchase your dress to discuss any questions regarding measurement and sizing.
Yes, all of our dresses are available in additional colors, which will be shown by our online fabric swatches or listed in the product description for each individual style. Some colors offered will depend upon the fabric and trim.
Styles that are available in more than one fabric will be noted when viewing each style. For example, Watters style 7274 (Duchess Satin) is also available as style 7374 (Satin Back Taffeta). If different fabrics are not noted on an individual style page, dresses are only available in the fabric shown.
Absolutely. You can get fabric swatches from your nearest authorized retailer. By the way, they’re free with the purchase of your dress.
If you need extra ribbon for your flower bouquets, extra brooches for your bridal party or more fabric to help coordinate colors with your wedding vendors, you can purchase it all through your authorized retailer. Accessories are available through your authorized retailer.
We no longer print catalogs, however, all of our current collections can be seen online. You’ll find product information, alternative fabrics, sizes, colors and more on each individual product page. Please contact your local authorized retailer for questions about a particular style.
If your question has not been answered above, please contact your nearest authorized retailer. If you need to contact our sales department, please email email@example.com.
For any press/media/editorial inquiries please email:
If you’re a sales agent and would like to represent our collections, please fill out the form and contact us.
Or if you’re interested in a position within the company, please email your resume to firstname.lastname@example.org or physically to:
Attn: Dee Ngo
4801 Spring Valley Rd. Suite 108, Dallas, TX 75244